We strive to provide you with the highest quality products and services. Please review our shipping & return policy to understand how we process and deliver your orders.
All orders are processed within 1-2 business days, excluding weekends and holidays.
Orders placed after 12:00 PM GMT +5:30 will be processed on the next business day.
Shipping rates are calculated based on the weight of your order and the shipping destination.
Shipping costs will be displayed during the checkout process before payment.
We use reputable carriers to ensure safe and reliable delivery of your products.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Standard Shipping: Estimated delivery within 3-5 business days.
Express Shipping: Estimated delivery within 1-2 business days.
We offer international shipping to select countries.
International shipping rates and delivery times vary based on the destination.
For international orders, customers are responsible for any customs and import duties that may be applied upon delivery, and we are not responsible for delays caused by customs processing.
Once your order has been shipped, you will receive an email with tracking information.
You can track your order using the provided tracking number on the carrier's website.
SofiInfotech.com is not responsible for delays caused by natural disasters, weather conditions, customs issues, or other unforeseen circumstances.
It is the customer's responsibility to provide accurate shipping information.
Please double-check your shipping address before completing your purchase.
SofiInfotech.com is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If you encounter delivery issues, please contact the carrier directly.
Reverse pick up for returns is not applicable for international orders.
Customized orders are not eligible for returns.
Products sold under the stock clearance sale on the website are not eligible for returns or exchanges.
Refunds, returns, or exchanges are not possible for damaged, tampered with, or opened/used products.
If your order is returned to us due to an incorrect address provided by the customer, additional shipping fees may apply for reshipment.
If you have any questions or concerns about your order or our shipping policy, please contact our customer service team at support@sofiinfotech.com.
Thank you for choosing SofiInfotech.com. We appreciate your trust in our products and are dedicated to providing you with an exceptional shopping experience.
SofiInfotech.com
Wanabal, Rawalpora, Srinagar, Jammu and Kashmir, India